Chatterbots are typically used in dialog systems for various practical purposes including customer service or information acquisition.
The notoriety of Turing's proposed test stimulated great interest in Joseph Weizenbaum's program ELIZA, published in 1966, which seemed to be able to fool users into believing that they were conversing with a real human.
“The enhancements we’ve made to our Virtual Agent products empower enterprise clients to tap into the power of AI and machine learning to provide dramatically improved experiences for consumers.
Not only do the predictive capabilities of our Virtual Agent lead to improved customer satisfaction scores, but they also free up human agents for more complex, higher-value interactions.”In addition to improving customer satisfaction and operational efficiencies, 7’s chatbots also help reduce Average Handle Time (AHT).
Get Started Artificial Intelligence as a Service provides API access to our bot hosting platform and SDKs, allowing developers to easily integrate conversational interfaces into applications.
Use the Playground or your favorite text editor to build a chatbot (or grab an open-source AIML framework from Github), and then deploy in a matter of minutes using our RESTful APIs.